What if my order is out of stock?
If an item becomes unavailable, we’ll contact you with options before processing your order.
My product is faulty — what do I do?
Faulty items are handled under Australian Consumer Law. Please Contact Us with photos and your order number.
My order arrived damaged — what do I do?
Contact us within 7 days through our Contact Us page with photos of the damage.
What if I receive the wrong product?
Please reach out via our Contact Us page within 7 days so we can resolve it quickly.
